I was shocked to discover that “60% of new managers fail within the first two years” according to a CEB, Inc., study. This is certainly not an encouraging statistic! Drycleaners have numerous positions that must be filled from Store Manager to Plant Manager to Route Manager to name a few. This article is designed to address what can be done in advance to mitigate this revolving-door syndrome, taking this statistic into account before filling management positions. While it is