High turnover is a costly management problem which includes expensive training and lost productivity. Victor Lipman, author of the book, The Type B Manager: Leading Successfully in a Type A World observes “total costs are often estimated from a third of annual salary to numerous multiples of salary for executive positions. As anyone who has ever hired employees knows, the process is seldom as simple as you expect it will be. Employee surveys open the lines of communication with employees and offer an effective way for them to provide honest feedback. Because employee satisfaction is key to company growth, it is important for employees to provide honest answers to survey questions.” The Nati
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