© 2016 Tuchman Advisory Group.

April 15, 2017

In continuing our discussion of Calming Upset Customers, this article includes insights from two Tuchman Advisory Group members. 

Anni Lundy, Director ~ Memories Gown Preservation ~ Houston, TX said,

“We get our fair share of complaints on a weekly basis coming through o...

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November 6, 2019

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